Jobs-to-be-Done

Discover what customers truly need

Go beyond features and demographics. JTBD reveals the underlying motivations that drive customer behavior, helping you build products people actually want.

Capabilities

Job Statement Generation

Get structured job statements following the JTBD syntax that captures the complete context of customer needs.

Outcome Expectation Mapping

Identify the specific outcomes customers expect when they hire your product for a job.

Forces of Progress Analysis

Understand the push, pull, anxiety, and habit forces that influence switching behavior.

Competitive Job Analysis

See how customers currently solve this job and identify opportunities for differentiation.

What You Get

Job statementsOutcome expectationsForces diagramCompetitive alternativesOpportunity scores

Use Cases

New Product Development

Discover unmet jobs before building, reducing the risk of product-market fit failure.

Feature Prioritization

Prioritize features based on which jobs they help customers complete most effectively.

Market Positioning

Position your product around the job it does best, not just feature comparisons.

Methodology

Based on Clayton Christensen's Jobs-to-be-Done framework, enhanced with Tony Ulwick's Outcome-Driven Innovation methodology.

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